If you need assistance with anything whilst listing, or there is an error on the site, please email email@example.com and we will be glad to help.
Here are a few of the more common questions and some resolutions:
- Login Issues.
Check your username and password are correct. Check upper and lower case letters. When you login it will take you to the homepage initially but will have ‘Welcome back username‘ in the top right hand corner along with a few buttons: ‘My Entries’, ‘Add New Entry’ and ‘Logout’. Click ‘Add New Entry’ to setup a new listing.
If you wish to reset your password, please click on the ‘Forgot password’ link in the top right if you are not already logged in.
- What is a tag?
A tag is a set of keywords that users can utilise to find your listing easier. Enter them separated by a comma.
- Do I need an ABN?
Yes. As the website is intended only for Australian audiences, we only wish to list Australian commercial businesses. The ABN is a good way to filter unwanted listings and spam.
- How many entries can I have?
As many as you like, however there are a few conditions. They must not be duplicates (if listings are 80% the same they will be counted as a duplicate). They must be business related, and specifically businesses in Australia.
- I get an error similar to one of the following:
“Entry title is mandatory! On a side note, it may not contain less than 3 characters.”
This means you need to add in a Title for the listing that is longer than 3 characters.
“Entry content is mandatory! On a side note, it may not contain less than 10 characters.”
This means there is no information in the large text field for the listing content. It needs at least 10 characters.
“Category must be selected!”
You must enter at least one category
“Sum is not correct!”
The ‘are you a human’ check has not been entered or is not correct. Its a simple addition sum.
“ABN is mandatory! It may not contain less than 11 characters.”
You have not entered at least 11 characters for the ABN.
“tags must be defined”
You must define at least one tag